Contact Us

We're here to help. Feel free to contact us with questions, comments, and ideas.

Your Vehicle

Phone

Ford United States

+1-800-392-3673 

+1-800-232-5952 (TDD for the Hearing Impaired) 

Monday-Friday, 8:00 a.m.- 8:00 p.m. Eastern Time 

 

Ford Canada

+1-800-565-3673

Monday-Friday, 8:30 a.m.- 8:00 p.m. 

 

Lincoln United States

+1-800-521-4140

+1-800-232-5952 (TDD for the Hearing Impaired) 

24/7, 365.

Lincoln Canada

+1-800-387-9333

+1-800-232-5952 (TDD for the Hearing Impaired) 

Twitter

@FordService

Monday-Friday, 8 a.m.-11 p.m. Eastern Time

@LincolnClient

Sunday, 11 a.m.-8 p.m.
Monday-Thursday, 8 a.m.-8 p.m.
Friday, 8 a.m.-4:30 p.m. Eastern Time 

@FordServiceCA (Ford Canada)

Monday-Friday, 8 a.m.-8 p.m. Eastern Time

International

If you live outside the U.S. or Canada, please visit Ford Global Sites to find your local contact information.

Ford Motor Company

Postal Address

United States

Ford Motor Company

Customer Relationship Center

P.O. Box 6248

Dearborn, MI 48126

Canada

Ford Motor Company of Canada Ltd. 

Customer Relationship Center 

P.O. Box 2000 

Oakville, Ontario L6J5E4

International Contacts

If you live outside the U.S. or Canada, please visit Ford Global Sites to find your local contact information. 

Submit an Idea

Employment Verification

Current and former employees only, call the following number:  +1-800-367-5690

Shareholder Services

For shareholder services, shareholders with shares in a brokerage account should contact their brokers.

Registered shareholders should contact our shareholder services and transfer agent, Computershare Trust Company, N.A. (formerly EquiServe) for all account-related matters. To enroll with Computershare and get information about purchasing Ford stock, use one of the following contact methods: 

Contact Computershare:
Telephone: (800) 279-1237 (U.S. and Canada)
(781) 575-2732 (International)
Email: fordteam@computershare.com 

Learn more about buying Ford stock on the Computershare website >>  

Postal Address

Computershare Investor Services
P.O. Box 30170
College Station, TX 77842

Overnight Courier

Computershare Investor Services
211 Quality Circle, Suite 210
College Station, TX 77845

Email

fordteam@computershare.com

Information Request

Phone

+1-800-555-5259 (Outside the U.S. and Canada) 
+1-313-845-8540 (Within the U.S. and Canada) 
Automated Voice Response System 
If you have a touch-tone telephone, you can use our automated voice response system to obtain information about your account balance or reportable income, or to request that we sell your dividend reinvestment shares. Additionally, you may request dividend reinvestment enrollment information, a replacement for a lost dividend check or form 1099DIV, or a duplicate dividend reinvestment statement. To use our automated voice response system, you will need to provide your account number and Social Security number. You also have the option to establish a Personal Identification number for your shareholder accounts. Computershare’s automated voice response system is available 24 hours daily, 7 days a week.

Investor Relations

If you are an investor or shareholder, please contact us directly via any of the following methods:

Regular Mail & Overnight Courier

POSTAL ADDRESS

Computershare Investor Services 

P.O. Box 30170 

College Station, TX 77842 

 

OVERNIGHT COURIER

Computershare Investor Services 

211 Quality Circle, Suite 210 

College Station, TX 77845 

Phone

+1-800-555-5259 (Outside the U.S. and Canada) 
+1-313-845-8540 (Within the U.S. and Canada)